done55 FAQ – All Your Questions, Answered

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7FAQ categories
42Questions answered
24/7Live support available
All Account Deposits Bonuses Sports Cards Security Responsible

Account & Registration

Yes — creating a done55 account is completely free. There is no registration fee, no monthly membership charge, and no minimum deposit required just to open an account. You only spend money when you choose to deposit and place a bet. Visit the Register page to get started.

You must be at least 18 years old to create a done55 account. This is a firm requirement. Done55 may request a copy of your CNIC at any point to verify your age. Accounts found to be operated by persons under 18 are closed immediately and deposits returned.

No. Each person is allowed one done55 account only. Registering multiple accounts — under different names, numbers, or devices — violates done55's Terms and Conditions and will result in all related accounts being closed. If you have forgotten your login details, use the forgot password function rather than registering again.

Log in, go to Account Settings, and select "Close Account." Alternatively, email support@done55.click with the subject "Account Closure Request." Any available PKR balance will be returned to your registered payment method before closure. If you simply need a break rather than permanent closure, consider using the Responsible Gaming tools such as self-exclusion or a cooling-off period instead.

If you can still log in on your old number, update it under Account Settings → Personal Details before the old SIM is deactivated. If you no longer have access to the old number, email support@done55.click with your full name, CNIC number, and date of birth for manual verification. Update your number as soon as it changes — it is the key to your password reset process.

Accounts with no login activity for 12 months are classified as dormant. Done55 will send a notification to your registered number before this happens, giving you the opportunity to log in and reactivate. Dormant accounts retain their PKR balance — done55 does not confiscate funds from inactive accounts.

Deposits & Withdrawals

Done55 supports: Easypaisa, JazzCash, NayaPay, SadaPay, Bank Transfer (IBFT), Visa, and Mastercard. All transactions are in Pakistani Rupees (PKR). There is no currency conversion and no hidden exchange markup on any of these methods.

The minimum deposit on done55 is Rs 200. This applies across all supported payment methods including Easypaisa and JazzCash. There is no maximum deposit cap for standard members, though high-value deposits may be subject to an additional verification step.

Easypaisa and JazzCash withdrawals are typically processed within 10 minutes of the request being submitted. NayaPay and SadaPay withdrawals normally take 15–30 minutes. IBFT bank transfers can take up to 2 working hours depending on your bank. Card withdrawals vary by bank but are usually processed within 24 hours. Done55 processes withdrawal requests around the clock, including weekends and public holidays.

Yes. The minimum withdrawal amount on done55 is Rs 200. This applies to all withdrawal methods. There is no fee charged by done55 on withdrawals — any fees deducted are those applied by your bank or wallet provider, which done55 does not control.

Deposits via Easypaisa and JazzCash normally credit within 2 minutes. IBFT deposits may take up to 30 minutes. If your deposit has not reflected after the expected time, first check that the transaction was successful on your wallet or banking app. If the payment was confirmed on your end but has not appeared in done55, contact support@done55.click with your transaction reference number and the support team will investigate.

No. Done55 operates entirely in Pakistani Rupees. There is no USD or international currency conversion involved in any transaction on done55. What you deposit in PKR is what appears in your account in PKR, with no conversion markup applied.

Bonuses & Promotions

The welcome bonus on done55 is applied automatically to your first qualifying deposit. After you register and log in, make your first deposit and the bonus will be credited to your account alongside your deposit. You do not need to enter a bonus code — it applies automatically. Check the Promotions section in your account for the current bonus amount and terms.

Wagering requirements specify how many times you must bet with your bonus balance before it can be withdrawn as real money. For example, a 5x wagering requirement on a Rs 1,000 bonus means you need to place bets totalling Rs 5,000 from that bonus before withdrawing the winnings. Your current wagering progress is visible in the Promotions section of your done55 account after login.

After registering, you receive a unique referral link in the Refer a Friend section of your account. Share this link with friends. When a friend registers using your link and makes their first qualifying deposit, both of you receive a reward credited directly to your accounts. Full details including reward amounts and eligibility terms are on the Refer a Friend page.

Yes. Most bonuses on done55 have an expiry window, typically 30 days from the date of credit. If you do not meet the wagering requirements within this window, the bonus balance and any associated winnings are forfeited. The specific expiry date for any active bonus is always shown in the Promotions section of your account.

Yes. Done55 shows your real-money balance and bonus balance separately in your account. Real-money funds can be withdrawn at any time (subject to normal identity verification requirements). Bonus funds are subject to wagering requirements before they can be converted to withdrawable real money.

Yes. Done55 runs ongoing promotions for existing members including cashback offers, reload bonuses, and event-specific promotions around PSL, Champions League, and major cricket series. Check the Promotions section in your logged-in account regularly — new offers are added around major sporting events on the done55 calendar.

Sports & Cricket Betting

Done55 covers PSL, international Test matches, ODI series, T20 internationals, and other major cricket competitions. Markets include match winner, toss winner, top batsman, top bowler, player run totals, over/under runs per innings, method of first dismissal, and many in-play markets during live matches. See the Cricket Betting page for current fixtures.

Yes. Live in-play betting is available on cricket, football, and other selected sports. Odds update in real time during the match. You can place bets on ongoing matches from the Live Betting section of your done55 account. Internet connection quality affects the speed at which you see odds updates, so a stable mobile data or Wi-Fi connection is recommended for live betting.

Done55 covers the major European leagues including the Premier League, La Liga, Serie A, Bundesliga, and Ligue 1, along with the Champions League, Europa League, and international tournament fixtures. Pre-match and in-play markets are available. Check today's prices on the Betting Odds page and full football coverage on the Football Betting page.

Done55 displays odds in decimal format by default (e.g. 2.50), which is the most straightforward format — multiply your stake by the decimal to calculate your total return including your original stake. You can switch to fractional odds in your account settings if you prefer. The Betting Odds page shows all current market prices.

If a match is cancelled, postponed before it starts, or abandoned without the required minimum playing time being completed, done55 voids all bets on that fixture and returns stakes to your PKR balance. Full details on void and cancellation rules are in done55's Terms and Conditions.

Yes. Done55 supports accumulator bets (also called multi-bets or parlays) across sports. You can combine multiple selections from different matches into a single bet slip. All legs must win for the accumulator to pay out. The potential return multiplies across the odds of each selection, making accumulators higher risk but higher reward than single bets.

Poker & Card Games

Done55's card game section includes Teen Patti, Andar Bahar, Rummy, Baccarat, Dragon Tiger, and other classic card games — all playable in PKR. The Card Games page lists all currently available titles with links to each game.

Done55's poker section includes Texas Hold'em cash tables across multiple stakes levels, sit-and-go tournaments, and scheduled multi-table tournaments. Both real-money and practice-play options may be available depending on your account status. Visit the Poker page for full details on formats and current table availability.

Minimum stakes vary by game and table. Entry-level tables on done55 are designed to be accessible — you can find Teen Patti and Baccarat tables with starting stakes of Rs 10 per round. Poker cash table buy-ins start from a low PKR amount suitable for recreational players. High-stakes tables are also available for experienced members.

Yes. All card games on done55 use a certified Random Number Generator (RNG) to shuffle and deal cards. This ensures every hand is independently random and cannot be predicted or manipulated. The RNG systems used by done55's game providers are independently tested for fairness.

Security & Login

Go to the Login page and tap "Forgot password?" Enter your registered mobile number and done55 will send a reset code via SMS. Enter the code and create a new password. The full process takes about 60 seconds. If you no longer have access to your registered number, email support@done55.click with identity verification details.

Change your password immediately using the reset process on the Login page, then contact support@done55.click urgently with the subject "Account Security Incident." Done55's security team will review your login history and take appropriate action including temporarily freezing the account if necessary.

Done55 may send a one-time SMS verification code when it detects a login from an unusual device or location as an additional security layer. You can also request that SMS verification be required for every login by contacting support@done55.click. Standard login requires only your mobile number and password.

Done55 does not sell member data to any third party. Personal information is used to operate your account, process payments, prevent fraud, and comply with legal obligations — nothing more. Full details are in the Privacy Policy.

Yes. Done55 allows concurrent sessions on multiple devices. Logging in on a new phone does not automatically log you out elsewhere. You can review and close active sessions in Account Settings → Security → Active Sessions if you want to log out of all devices remotely.

Responsible Gaming

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a duration: 1 month, 3 months, 6 months, 12 months, or permanent. Confirm, and your account will be blocked within minutes. Self-exclusion cannot be reversed during the active period. If you cannot log in, email support@done55.click with "Urgent Self-Exclusion Request" and your mobile number — the team will act within one hour.

Go to Account Settings → Responsible Gaming. You can set daily, weekly, or monthly limits for deposits and losses. Reductions to limits take effect immediately. Increases require a 24-hour cooling-off period before they activate — this delay is intentional and cannot be waived. Full details are on the Responsible Gaming page.

Yes. Done55 offers a Cooling-Off feature: 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, you cannot deposit or bet, but your account and balance remain intact. Access this under Account Settings → Responsible Gaming → Take a Break. It activates immediately.

No. Done55 does not notify family members, generate external SMS alerts, or share any information about your self-exclusion with any third party. The process is handled entirely within your account settings and is completely private. Done55 understands the social context around gambling in Pakistan and treats all responsible gaming actions with full confidentiality.

Why Pakistani Members Trust done55

Quick answers about what makes done55 the right choice for sports betting and card games in Pakistan.

100% PKR – No Conversion

Every transaction on done55 — deposit, bet, win, withdrawal — is in Pakistani Rupees. No hidden exchange rates, no USD conversion. Rs 200 minimum deposit via Easypaisa or JazzCash.

Withdrawals in Under 10 Minutes

Easypaisa and JazzCash withdrawals on done55 are typically processed within 10 minutes of your request. Available 24 hours a day, 7 days a week, including public holidays.

PSL and International Cricket

Cricket is at the centre of done55. Full pre-match and live markets on every PSL fixture, international series, and major cricket event. Check the Cricket Betting page for current fixtures.

24/7 Support via Live Chat

Done55's support team is available around the clock in your logged-in account. Responsible gaming queries are handled within 60 minutes. Email support@done55.click for non-urgent matters.

Secure, HTTPS Encrypted Platform

Your login, personal data, and payment information on done55 are protected by HTTPS encryption. Passwords are stored in hashed form — not even done55 staff can read your password.

Responsible Gaming Tools Built In

Set deposit limits, loss limits, session reminders, or self-exclude — all from your account settings with no waiting period for protective measures. Details on the Responsible Gaming page.

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Can't Find Your Answer? Here Is How to Reach done55

This FAQ covers the most common questions from done55 members in Pakistan. But every situation is different, and sometimes a question falls outside what a standard FAQ can address. Done55's support team is available to help with anything not covered here.

The fastest way to get help with a done55 account, deposit, withdrawal, or betting query is via live chat — accessible inside your account after login. Support responses via live chat are typically within a few minutes during peak hours and within 30 minutes at quiet times. For responsible gaming matters, done55 prioritises responses to under 60 minutes regardless of the time.

For non-urgent queries or if you are not currently logged in, email support@done55.click. Include your registered mobile number (but not your password) and a clear description of your query. The support team works in English and responds to queries from Pakistani members in natural, clear English.

For urgent responsible gaming help — including self-exclusion when you cannot access your account — email support@done55.click with "Urgent Self-Exclusion Request" as the subject. The team will act within one hour.

Live Chat

Log in to your account and tap the chat icon. Available 24/7. Fastest response for most queries.

Email Support

support@done55.click — include your registered number and a description of your query.

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About done55 – The Quick Version

Done55 is an online betting platform built specifically for Pakistani members. The platform covers sports betting — with cricket and football as the two main offerings — as well as poker and a full suite of card games including Teen Patti, Andar Bahar, Baccarat, and Rummy. All transactions on done55 are in Pakistani Rupees. Deposits are accepted via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard.

Registering on done55 is free. Creating an account takes under two minutes and requires only a Pakistani mobile number, a date of birth, a username, and a password. There is no document upload required to open an account — CNIC verification may be requested before the first withdrawal. Members must be 18 or older to register on done55.

Done55 takes responsible gaming seriously. Every account comes with access to deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion — all available from account settings without needing to contact support. Self-exclusion takes effect within minutes and cannot be reversed during the active period. If you have concerns about your betting, the Responsible Gaming page explains all the tools available to you in detail.

For sports betting, done55 publishes competitive odds on all markets. The Betting Odds page gives you a live view of current prices across cricket, football, and other sports — visible even before you log in. Live in-play betting is available on major fixtures, with odds updating in real time during the match.

Withdrawals on done55 are processed quickly. Easypaisa and JazzCash withdrawals are typically completed within 10 minutes. The minimum withdrawal is Rs 200. Done55 processes withdrawals 24 hours a day, 7 days a week, with no processing windows or business-hours restrictions.

The done55 Refer a Friend programme lets you earn rewards by sharing your unique referral link with friends. When a friend registers using your link and makes their qualifying deposit, both of you receive a bonus. Visit the Refer a Friend page for current reward amounts and full eligibility terms.

If a question you have is not answered in this done55 FAQ, the support team at support@done55.click will have the answer. Done55 is committed to transparent, straightforward communication with all members — there are no awkward scripted responses, no runaround, and no unanswered emails.

Ready to Join done55? Registration Takes 2 Minutes

Create your free done55 account, make a PKR deposit via Easypaisa or JazzCash, claim your welcome bonus, and bet on cricket, football, poker, and card games — all in one place.