Responsible Gaming – Stay in Control on done55

Betting on done55 should always be enjoyable — never stressful, never unaffordable, and never something you feel you cannot stop. This page explains all the tools done55 provides to help you stay in charge of your own experience.

18+ Platform  ·  Tools Available 24/7  ·  No Waiting Period for Self-Exclusion
Need Help Right Now?

If you feel your betting is getting out of hand, do not wait. Contact done55 support via live chat in your account right now — our responsible gaming team is available 24/7 and will respond within one hour. You can also activate self-exclusion instantly from your account settings without contacting anyone.

done55 Responsible Gaming Tools

Every tool below is built into your done55 account and available to activate immediately — no delay, no support ticket required for most of them.

Deposit Limits

Set a maximum PKR amount you can deposit per day, per week, or per month. Reductions take effect immediately. Increases require a 24-hour cooling-off period before they activate — giving you time to reconsider.

How to activate: Account Settings → Responsible Gaming → Deposit Limits

Cooling-Off Period

Take a short break from betting without fully closing your account. Choose a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time you cannot deposit or place bets, but your account remains open.

How to activate: Account Settings → Responsible Gaming → Take a Break

Self-Exclusion

Exclude yourself from done55 for 1 month, 3 months, 6 months, 12 months, or permanently. Self-exclusion takes effect within minutes. It cannot be reversed during the active period — not even by contacting support. This is a deliberate safeguard.

How to activate: Account Settings → Responsible Gaming → Self-Exclude, or contact support@done55.click

Session Time Reminders

Set an alert to notify you when you have been logged in and active on done55 for a set amount of time. You choose the interval — 30 minutes, 1 hour, 2 hours. The reminder is a prompt to step back and check in with yourself.

How to activate: Account Settings → Responsible Gaming → Session Reminders

Loss Limits

Cap the total amount you can lose in a single day, week, or month. When you reach your loss limit, done55 will prevent further betting for the remainder of that period. Loss limits cannot be increased immediately — a 24-hour hold applies.

How to activate: Account Settings → Responsible Gaming → Loss Limits

Activity Statement

View a full breakdown of your betting activity on done55 — total deposited, total withdrawn, total wagered, net result — for any period you choose. A clear picture of the numbers helps you make informed decisions about your play.

How to access: Account → History → Activity Statement → Select Date Range
done55

Our Commitment to Responsible Gaming at done55

Done55 was built for Pakistani players who enjoy sports betting, poker, and card games as a form of entertainment. The vast majority of our members bet within their means, treat it as one enjoyable hobby among many, and never experience problems. For those members, responsible gaming tools are a quiet background feature they may never need to think about.

But done55 recognises that for a small number of people, gambling can become a problem. The psychology behind problem gambling is well understood — it is not a character failing. Certain patterns of thinking, certain life stressors, and certain platform features can make it harder to step back when you need to. Done55 takes this seriously.

That is why responsible gaming tools on done55 are built into the platform itself — not buried in the footer, not requiring a phone call, not subject to deliberate friction designed to discourage use. If you want to set a deposit limit or self-exclude, you can do it in two taps. If you want to see your activity statement, it is three clicks away. Done55 believes that making these tools genuinely easy to use is the minimum standard of care a betting platform owes its members.

Warning Signs to Watch For

Gambling becomes a problem gradually — it rarely happens overnight. Here are the signs done55 asks all members to be aware of, in themselves and in people close to them.

1
Betting More Than You Planned

You regularly deposit more than you intended when you started, or you find yourself topping up your done55 balance more frequently than feels comfortable.

2
Chasing Losses

After a losing session you feel a strong urge to keep betting to "win it back." Chasing losses is one of the clearest early indicators that betting is moving from recreational to compulsive.

3
Betting with Money You Cannot Afford

You are using money set aside for rent, bills, food, or family expenses to fund your betting. Any bet placed with essential living funds is a warning sign that needs attention now.

4
Hiding Betting from Family

You are concealing the amount you bet, the time you spend on done55, or your wins and losses from people close to you. Secrecy is a common indicator of problem gambling.

5
Betting Affects Your Mood

Losses leave you feeling irritable, anxious, or low for hours or days. Wins feel like relief rather than pleasure. Gambling is occupying more of your thinking than feels healthy.

6
Trying to Stop and Failing

You have told yourself you will stop or cut back, but have been unable to. This is the most direct sign that professional support would be helpful, and done55 can help connect you with it.

How to Activate Self-Exclusion on done55

Self-exclusion is the most powerful tool done55 offers. Here is exactly how it works, step by step.

1
Log in to Your done55 Account

Go to https://done55.click and log in with your registered mobile number and password.

2
Open Account Settings

Tap your account icon in the top right corner and select "Account Settings" from the menu.

3
Go to Responsible Gaming

In the settings menu, select "Responsible Gaming." You will see all tools including deposit limits, loss limits, cooling-off, and self-exclusion.

4
Select Self-Exclusion and Choose Duration

Select "Self-Exclude" and choose your exclusion period: 1 month, 3 months, 6 months, 12 months, or permanent. Read the confirmation notice carefully.

5
Confirm — Takes Effect Immediately

Tap "Confirm Self-Exclusion." Your account will be blocked for betting and deposits within minutes. This cannot be reversed during the active period.

Cannot access your account? If you are unable to log in and want to self-exclude immediately, email support@done55.click with the subject "Urgent Self-Exclusion Request" and your registered mobile number. Done55 will action this within one hour regardless of the time.

Quick Self-Assessment

Answer these questions honestly. There are no right or wrong answers — this is for your own information only, and your responses are not stored or sent to done55.

1. In the past month, have you bet more money than you originally planned to?

2. Have you ever tried to chase a loss — kept betting specifically to win back money you had lost?

3. Have you used money set aside for bills, groceries, or family needs to fund betting?

4. Have you hidden your betting activity or the amount you have lost from family members?

5. Have you tried to reduce or stop betting and found it difficult to follow through?

done55

Betting as Entertainment — Understanding the Right Mindset

The most straightforward way to think about done55 is as a form of paid entertainment, the same as buying a cinema ticket or attending a cricket match. You pay for the experience. Sometimes the cricket match is thrilling; sometimes it is a flat day at the ground. The important thing is that the amount you spent on the ticket was money you could afford to spend without it affecting your responsibilities.

The same principle applies to responsible gaming on done55. Set a budget for the week or the month — an amount you have consciously decided is your entertainment allowance for betting — and stick to it using done55's deposit limits. If you reach the limit and the PSL match is still going, that is fine. The next round of cricket will come. Done55 will still be here.

This mindset — betting as entertainment with a pre-set budget, not a method of making money — is what separates recreational betting from problem gambling. The mathematics of betting are clear: the house margin means that over a large enough number of bets, most players will be net down on their total investment. This is not unique to done55; it is true of every betting platform in the world. The reason millions of people continue to bet is that the entertainment value — the excitement of a PSL final, the tension of a Champions League night, the strategic engagement of a poker hand — is worth the cost of participation to them. That is a legitimate and rational position. Expecting to consistently profit from betting as a primary outcome is not.

Done55 puts this honestly, because we think members deserve honesty rather than marketing language that implies betting is a reliable income stream.

Responsible Gaming and the Pakistani Context

Pakistan has its own specific social and cultural context around gambling that done55 is aware of. For many Pakistani families, gambling is a topic that carries significant social stigma — which means that members who develop a problem with betting on done55 may feel additional pressure to hide it, and may feel less comfortable seeking help than members in other countries might.

Done55 acknowledges this reality. Our responsible gaming tools are designed specifically so that a member can take action — set a limit, take a break, self-exclude — without needing to speak to anyone, without needing to explain themselves, and without any record being visible to household members who might share the device. The self-exclusion process is done through the account settings on your phone, takes under a minute, and does not generate any visible notification, text message, or email that could be seen by anyone else.

If you do want to speak to someone about your betting, done55's support team handles responsible gaming queries with complete confidentiality. We do not share information about your account activity, your self-exclusion status, or your support interactions with any third party. You can contact done55 responsible gaming support at support@done55.click — the team understands the cultural context and will respond without judgement.

How Done55 Monitors for Problem Gambling Patterns

Beyond the tools that members can activate themselves, done55 runs background monitoring designed to identify members whose betting patterns suggest they may be experiencing difficulties. This is not about surveillance — it is about done55 meeting its responsibility to act when there are clear signals of harm.

The patterns done55 monitors for include significant sudden increases in deposit frequency or amounts, deposits made immediately after withdrawals, betting during late-night or early-morning hours outside a member's normal pattern, extremely high bet volumes relative to account history, and repeated same-day loss limit resets. When these patterns are detected, done55 may proactively reach out to the affected member with a friendly check-in and a reminder of the responsible gaming tools available.

Done55 will never pressure a member to continue betting. A member who wants to take a break, reduce their limits, or self-exclude will receive immediate assistance from the support team with no pushback whatsoever.

Monthly activity review: Every month, done55 sends a brief account summary to all members showing their total deposits, total withdrawals, and net result for the period. This is not a marketing communication — it is a transparency measure designed to ensure members always have a clear picture of their betting finances.

Protecting Other People — Minors and Shared Devices

If you share a device with family members including children, done55 strongly recommends setting up a strong, unique password for your account and enabling any device lock features available on your phone. Done55 accounts should never be accessible to anyone under 18, including teenagers who are technically proficient enough to access apps on a shared device.

Done55 uses robust age verification measures at registration and reserves the right to request CNIC verification at any point where there is a reasonable concern about a member's age. Any account found to be operated by a person under 18 will be immediately closed and deposits returned.

If you are concerned that a family member — including a spouse, sibling, or adult child — may be betting more than is healthy on done55 or any other platform, we encourage you to have an honest conversation with them about it. Done55 cannot share information about another person's account without their consent, but we can provide guidance on how to support someone you are concerned about. Contact support@done55.click for advice.

Limit Types on done55
LimitOptionsTakes Effect
Deposit LimitDaily / Weekly / Monthly PKR capImmediately (decrease) / 24 hrs (increase)
Loss LimitDaily / Weekly / Monthly PKR capImmediately (decrease) / 24 hrs (increase)
Cooling Off24h / 48h / 7d / 30dImmediately
Self-Exclusion1m / 3m / 6m / 12m / PermanentWithin minutes
Session Alert30min / 1hr / 2hrImmediately
Talk to done55 Support

Our responsible gaming team is available around the clock. Responses to responsible gaming queries are prioritised — we aim to reply within 60 minutes, any time of day or night.

Email
support@done55.click
Live Chat
In-account, available 24/7
Healthy Betting Principles
  • Only bet money you can genuinely afford to lose
  • Set a budget before you start — and stick to it
  • Never bet to recover money you have already lost
  • Betting should never be your primary income source
  • Take regular breaks — step away between sessions
  • Use done55's limits — they are there for you, not decoration

Responsible Gaming – Frequently Asked Questions

Common questions from done55 members about responsible gaming tools and policies.

No. Self-exclusion on done55 cannot be reversed during the active period, even if you contact support and ask. This is intentional — the protection would be meaningless if it could be removed in the same moment you most want to override it. Once the exclusion period ends, done55 will contact you to confirm whether you wish to reactivate your account.

Your real-money balance is safe. At the start of your self-exclusion period, you may request a withdrawal of any available real-money balance to your registered payment method. Any open bets that settle during the exclusion period will be settled normally. Bonus balances that have not met wagering requirements will be forfeited on exclusion.

Reductions to deposit limits take effect immediately — the moment you save the change, it applies to your next deposit attempt. Increases to existing limits require a 24-hour waiting period before they activate. This cooling-off period is deliberate and cannot be waived.

Email support@done55.click immediately with the subject line "Urgent Self-Exclusion Request." Include your registered mobile number and your name. The done55 responsible gaming team will block your account within one hour. You do not need to be logged in — a simple email is sufficient to trigger immediate action.

No. Done55 will not contact your family, share your account status with any third party, or generate any visible external communication about your self-exclusion. The process is handled entirely privately. Done55 takes account confidentiality very seriously, particularly given the social context around gambling in Pakistan.

Yes. Done55 sends a monthly account activity summary to all members showing deposits, withdrawals, and net result. For members whose patterns suggest elevated risk, done55 may reach out with a private, non-judgmental check-in. Done55 also reminds members of responsible gaming tools in the account settings area. None of these communications will be visible to or mention anyone other than you.

Enjoy done55 — Safely and in Control

Register on done55 knowing that the tools to stay in control are always available, always accessible, and always free to use. Bet on cricket, football, poker, and card games — all in PKR, all on your terms.